FAQ

Shipping

Can I ship chile to my PO Box?

Do you have free shipping?

When will my order be shipped?

I live a LONG way from New Mexico, can you ship to me?

My order arrived in rough shape or damaged, what do I do?

Quantities and Packaging

Fresh Chile

Roasted and Frozen Chile

General Information

When is Hatch Chile Season?

When is the Hatch Chile Festival?

Why is Hatch Chile hot?

What are Scoville Units?

Do you have a recipe book?

What varieties of chile do you sell?

Mild - 1904

Medium - Joe Parker

Medium Hot - Big Jim

Hot - Sandia

Extra Hot - Lumbre

Returns

Do you accept returns on all of your products?