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Excellent
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Historical product: Green Chile Pecans · SKU pecans-green-4oz
Review
3/5 stars · Ira F · 2021-09-06 22:16:19 (source time; timezone unknown)
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This review is NOT for publication.
I have been ordering 25 lbs. of Med. Green chile for the past 4-5 years.
In years past i have been very pleased with the overall quality.
This year, however, the 2-day shipment arrived with about 15-20% damaged chiles.
When i placed this order i specified that i didn't mind waiting until later in the season as i was told that the chiles would be larger and meatier vs. earlier in the season. In actuality, the chiles overall in this year's shipment were not nearly as large or meaty as the prior years.
My inclination was to rate this shipment just 2 stars (poor), but given my positive experience with your product in the past and the overall pleasant customer service that you always provide, am rating this shipment as acceptable (though barely so).
Just thought you would want to know of my disappointment as compared to prior years. Thanks for listening. -- Ira Friedman, New York
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My annual self-indulgence arrived fresh and tasty again this year! I have a few to my boss with the caveat that XTRA HOT means extra hot! I’m drying a few and freezing most of them to add to dishes throughout the year. It’s so nice to have a taste of home.
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2/5 stars · Patrick T · 2021-09-07 20:18:00 (source time; timezone unknown)
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I placed a pre-order back in late June early July. I then got an email that I could request shipment for mid August when chile is at its peak and biggest. I put in that request then was notified that my chile would ship sometime after mid August first come first serve. It's now September 7 and I have yet to receive any chile. I called a week ago and was told it would be another week, maybe 2. It's been a week since then so I am guessing I will be....maybe...getting my chile September 15 or later, which is getting towards the end of season when chile is turning red. Certainly does not seem like I will be getting the biggest peak season chile...and if my shipment is half red I will not accept it....
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5/5 stars · Raymond G · 2021-09-08 07:51:57 (source time; timezone unknown)
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Love Hatch Chile's and your shipment was great fresh and on time.
Left Silver City some time back and have missed our fix every year since
thank you and we will defiantly order from you in the future
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5/5 stars · Joan L · 2021-09-08 13:13:49 (source time; timezone unknown)
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I can't get enough of these Chile Rellenos. I absolutely love them. They are so good and what you can get in NM. I live in Florida and they don't make Chile Rellenos with Hatch Green Chiles nor do they have the batter right. I'm so happy I found these. Also, the customer service is outstanding and will answer all your questions. I highly recommend these.
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5/5 stars · William H · 2021-09-08 14:53:45 (source time; timezone unknown)
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I ordered a 10# box of medium chilies on Sunday night and the arrived the following Friday afternoon. I opted for the 3 day shipping(I am Cheap) and there were a few that were wilted but only 2 or 3 and they got roasted all the same. I roasted over charcoal and are very tasty.
Next time I am going after the hot ones.
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I ordered a 25 pound box of Big Jim chiles and am very happy with the quality. The Chiles arrived in pristine condition, very fresh and unblemished. I am glad I chose the 2 day refrigerated delivery. I highly recommend the Hatch Chile Store and will use them again!! Great customer service too!
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4/5 stars · Michael G · 2021-09-09 09:03:48 (source time; timezone unknown)
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Currently deployed to UAE Enjoyed my first order a few months ago took about 2 weeks to arrive, but haven't received my second order it's been about a month.
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Historical product: Hatch Green Chile Roast X-Hot / Individual Jar · SKU fcc-green-xhot-jar
Review
1/5 stars · Robert F · 2021-09-09 15:09:49 (source time; timezone unknown)
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Been a month ago this week I placed the order. When I inquire as to status I keep being told my order will be prioritized the following week. Still...no chiles & no shipping confirmation yet.
Very disappointing.
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This was a replacement box for my initial box of medium peppers that arrived with the bottom layer rotten/rotting all were very heated from the long trip that I paid extra to have arrive cooler.
I called and explained and sent photos. It was agreed to send a replacement box- mild at husbands request.
At the end of the roasting day my hands were so burned I could not continue. We looked at box it said HOT ON ALL SIDES. Label said mild
ordered
I handle jalapeño and ancho and Serrano routinely without blistering my hands
Quality control issues?
Next year I’ll buy at HEB or Ce break Market most likely. I wanted to can a bunch. That did not happen.
Thank you for listening.
Nancy
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Moving to SC sucks in the sense I said goodbye to green chile. No one here knows what it is, or has ever heard of it. Finding Hatch Chile Store was a godsend. The chile is always fresh and in great condition/quality. The flavor is amazing. I used a competitor , prior, and Hatch Chile Store is by far the best, wise, and quality wise.
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Historical product: Roasted Medium (Joe Parker) Hatch Green Chile 5lbs / Peeled · SKU roasted-JP-whl-5
Moving to SC sucks in the sense I said goodbye to green chile. No one here knows what it is, or has ever heard of it. Finding Hatch Chile Store was a godsend. The chile is always fresh and in great condition/quality. The flavor is amazing. I used a competitor , prior, and Hatch Chile Store is by far the best, wise, and quality wise.
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Historical product: Roasted Medium (Joe Parker) Hatch Green Chile 5lbs / Peeled · SKU roasted-JP-whl-5
Review
4/5 stars · Richard B · 2017-09-06 00:29:37 (source time; timezone unknown)
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Rating-only review
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Love the Chile's! I've ordered for several years now once I found The Hatch Chile Store online. They arrive fresh and so aromatic, takes me back to New Mexico.
I only had one small disappointment this time and it was due to my address change. I was able to provide an updated address 4 days before shipment was going out. Unfortunately 2 labels were placed on the order and the package was mailed to my old address. I lost maybe a dozen peppers and salvaged the remainder of the 10 pounds. No one to blame but myself and I will continue to order those wonderful Chile's.
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5/5 stars · Bill M · 2021-09-12 17:26:37 (source time; timezone unknown)
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Had them for half time of Football game and everyone raved about how good they were and wanted to know how to order. You will be shipping a lot to Wyoming!
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5/5 stars · Mary M · 2021-09-12 18:34:52 (source time; timezone unknown)
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The Hatch Green Chile I ordered is exceptional. The flavor and hotness is spot on and very meaty. I will enjoy it throughout this winter and reorder this next year..
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My box of chiles arrived super fresh. They are very mild as advertised. Prepared on the BBQ and yielded 7 bags of chiles ready for a serving of salsa. Just a simple blending of the chiles tomatillo, cilantro, a little onion and lime juice and salt to taste make an out of this world salsa.
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Hatch Chile is a Part Of Our Family's For Many Years.. And We Moved From Albuquerque New Mexico To Indianapolis Indiana.. So That's why We Order and have it shipped So We Can Still Have That Flavor Off New Mexico!! Gotta Have That Green!!
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4/5 stars · Kate P · 2021-09-13 16:16:24 (source time; timezone unknown)
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This was our third time ordering peppers from your company and, while the peppers themselves were great, the delivery service took almost a week to deliver them so they were not too fresh when we received them. Luckily, we were able to roast almost all of them and only lost two to rot.
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